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Viewing E-Statements

Viewing E-Statements

In order to view e-statements through online banking you must enable cookies and allow pop-up windows from www.netteller.com. Below are the steps to enabling cookies and pop-up windows for a few common devices and browsers. If you need any additional information or help, please email netteller@ohcu.org or contact our Service Center at 615-847- 4043 or 1-800-998-4043.

Apple Devices
Enable Cookies

  • In order to view online banking from your iPad you must enable cookies.
  • In iOS 8, tap Settings>Safari>Block Cookies and choose Always Allow, Allow from Websites I Visit, Allow from Current Websites Only.
  • In iOS 7 or earlier, choose From Third Party Advertisers or Always.

Enable Pop-ups

  • Settings >Safari  > 3.Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.


Android Devices (using Google Chrome)
Enable Cookies

  • Open the Chrome menu. It could be an icon  or a button  on your phone.
  • Touch Settings > Site settings > Cookies: Set to Allow sites to save and read cookie data, Allow third-party cookies

Enable Popups

  • Touch Settings > Site settings > Pop-ups: Set to Enable pop-ups


Internet Explorer
Enable Cookies

  • In an open window, click on Settings (Gear icon located in upper right corner).
  • Select Internet Options. Click on the Privacy tab.
  • Under the Settings section click Advanced. Choose to Accept or Prompt Cookies

Enable Pop-ups

  • In an open window, click on Settings (Gear icon located in upper right corner).
  • Select Internet Options.
  • Click on the Privacy tab.
  • Under Pop-up Blocker select Settings.
  • In the ‘Address of website to allow:’ box type www.netteller.com and click Add. Click Close. Click OK.


Google Chrome
Enable Cookies

  • Open the Chrome menu, in the upper right corner of the page.
  • Scroll down to the bottom of the Settings page and click “Show Advanced Settings…”
  • Under the Privacy section click Content Settings…
  • Under the Cookies section set to allow cookies.

Enable Pop-ups

  • Open the Chrome menu, in the upper right corner of the page.
  • Scroll down to the bottom of the Settings page and click “Show Advanced Settings…”
  • Under the Pop-ups section click Manage exceptions…
  • Under Hostname pattern type in www.netteller.com and select Behavior to allow


Safari
Enable Cookies

  • Within Safari, click the Safari menu and choose Preferences.
  • Click the icon labeled Security.
  • To enable cookies: Set the option labeled Accept Cookies to Always.
  • Click OK to save changes and close the dialog box.

Enable Pop-ups

  • Open Safari and select Preferences from the Safari menu.
  • Select Security. You can enable pop-up blocker by selecting the checkbox Block pop-up windows, or disable pop-up blocker by deselecting it.
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